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The impact of the improvement of the medical examination report management process on improving the quality of the report and shortening the time for issuance of the report

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Author:
No author available
Journal Title:
Chinese Journal of Health Management
Issue:
5
DOI:
10.3760/cma.j.cn115624-20201125-00822
Key Word:
体检报告;流程改进;报告质量;报告出具时间

Abstract: 如何进一步提高体检报告质量,缩短报告出具时间,是各体检中心急需解决的问题。本研究改进体检报告管理流程,完善体检导引通知单的告知内容,增加两级筛检流程,建立质控群,限时全覆盖质控。结果表明,改进体检报告管理流程后,能明显缩短报告出具时间,提高体检者的满意度,降低差错和投诉的发生。

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